Anti-Spam Policy

Anti-Spam Policy

What is spam?

In the context of electronic messaging, spam refers to unsolicited, bulk or indiscriminate messages, typically sent for a commercial purpose.

Old Homestead Hideaway has a zero-tolerance spam policy.

Automated spam filtering

Old Homestead Hideaway's messaging systems automatically scan all incoming email (and other) messages, and filter-out messages that appear to be spam.

Problems with spam filtering

No message filtering system is 100% accurate, and from time to time legitimate messages will be filtered-out by our system.

If you believe this has happened to a message you have sent, please advise the message recipient by another means.

You can reduce the risk of a message being caught by the spam filters by sending the message in plain text (i.e. no HTML), removing any attachments, and ensuring that your messages are scanned for malware before dispatch.

User spam

Old Homestead Hideaway provides a facility that enables users to post messages to others on our product pages. Users must not use this facility to send unsolicited, bulk or indiscriminate messages, whether or not for a commercial purposes. Full terms and conditions concerning the use of the facility are described in Terms Of Use.

Receipt of unwanted messages from Old Homestead Hideaway

In the unlikely event that you receive any message from Old Homestead Hideaway that may be considered to be spam, please contact Old Homestead Hideaway using the details below and the matter will be investigated.

Changes to this anti-spam policy

Old Homestead Hideaway may amend this anti-spam policy at any time by publishing a new version on this website.

If you have any questions about this anti-spam policy or Old Homestead Hideaway's treatment of your personal information, please write:

  • by email to terms@ohhshop.com; or
  • by mail to P.O. Box 225, Wilton, CA 95693.